QUESTIONS TO ASK WHEN HIRING A RESIDENTIAL PROPERTY MANAGEMENT COMPANY

A good property manager goes a long way! Here are some questions to help you make the right decision in selecting a property manager for your investment property.

What fees do they charge the Owner? 
1. Management fee percentage?
2. Cost to find a tenant?
3. Set-up fee?
4. Lease Renewal Fee?
5. Any fees while the property is vacant?
6. Required owner paid reserve fund for repairs?
7. Cost to transfer paperwork and lease to new management company if needed.

What fees do they charge the Tenant?
• Application fee_____, per applicant____
• Admin Fee ____, per applicant ____
• Late fees _____
• Bounced check fees _____
• Eviction fees _____

Leasing and finding a tenant
• Where is the property advertised?
• Is an outside agent paid a commission for finding a tenant? Does the Owner pay for this?

Miscellaneous questions
• How long after the tenant pays rent do they pay the owner
• Can owners have their rents direct deposited into the bank account? Is there a fee for this?
• Do owners pay the actual cost of repairs or does the management company add a charge or fee on top of the repair?
• How many contacts or staff are employed the by the residential management company? 
• If owner of a property decides to sell their property does the contract require them to sell, using their selected property management company?

Thinking about renting out your property or making a switch in management companies? Contact our team to ask us the above questions and any others you may have. 

Share this post

May 8, 2025
Protecting Your Investment, Reducing Repairs, and Keeping Tenants Happy Owning a vacation rental or long-term rental property in Hawaii is more than just a great investment—it’s a responsibility. With the island’s unique climate, humidity, and coastal conditions, properties require proactive maintenance to stay in top shape. Preventive maintenance isn’t just about fixing problems when they happen—it’s about stopping them before they start. At Coldwell Banker Property Management (CBPM), we help property owners avoid costly repairs, reduce emergency breakdowns, and extend the life of their homes and appliances. Our preventive maintenance program ensures your property stays safe, energy-efficient, and tenant-ready, whether it’s a vacation rental or a long-term lease. Let’s explore why regular maintenance is crucial and how CBPM can help you protect your investment effortlessly. What is Preventive Maintenance and Why Does It Matter? Preventive maintenance is the practice of scheduling routine inspections, cleanings, and minor repairs before issues become expensive disasters. A small leak today could turn into a flooded home tomorrow. A dirty AC filter might not seem like a big deal—until your cooling system breaks down in the middle of a hot Hawaiian summer, leaving tenants frustrated. Here’s why preventive maintenance should be a top priority for Hawaii property owners : 1. Extends the Life of Appliances & Systems
June 20, 2023
A checklist to prepare your home for the Hawaii rental market.
Show More